Shipping Information

All orders are processed Monday through Friday, excluding weekends and Portuguese holidays. Delivery time is currently 2 business days for Portugal/Spain and5-8 days to the rest of the world, from the moment the order leaves the Studio.

Please note that the delivery can be delayed due to a country’s customs.

MMARO is not responsible for any unexpected delays that may occur during the shipment.

*IMPORTANT INFORMATION 

If you have a special event and need to receive your MMARO order on time for it, please send us an email to shop@mmarostudio.com so we can do our best to prioritize your order.

Taxes & Duties

Orders to be delivery in EU have no duties, so no any extra fee or customs taxes is to be paid, same with US customers.

For the rest of the world, we ship all items Delivery Duty Unpaid (DDU). Once an order is shipped, the carrier will bill the customer to pay all import duties, customs and local sales taxes levied by the country the goods are being shipped to.

If the customer refuses the delivery due to the import duties and fees, taxes and any other charges and fees, the package will either be destroyed or returned to it’s sender, in those cases, any additional fee occurred will be the responsibility of the customer and original order will NOT be refundable.