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Shipping Information
All orders are processed Monday through Friday, excluding weekends and Portuguese holidays. Delivery time is currently 5-8 days from the moment the order leaves our Studio, but please note that, with the exception of our ready to wear, every item is made to order, so after you place your order, and before we ship it, we need some days to actually make the piece. That time may vary*.
Please note that the delivery can be delayed due to your country’s customs. MMARO is not responsible for any unexpected delay occurring during the shipment.
*IMPORTANT INFORMATION
Every MMARO piece is made to order with care and it might take 2-3 weeks before shipping.
If you have a special event and you need to receive your piece asap, send us an email to shop@mmaro.com so we can do the best we can prioritize your order.
Taxes & Duties
Orders to be delivery in EU have no duties, so you will not pay any extra fee or customs taxes, same with US customers.
For the rest of the world we ship all items Delivery Duty Unpaid (DDU). Once your order is shipped, the carrier will bill you to pay all import duties, customs and local sales taxes levied by the country you are shipping to.
If the customer refuses the delivery due to the import duties and fees, taxes and any other charges and fees, the package will either be destroyed or returned to it’s sender, in those cases, any additional fee occurred will be the responsibility of the customer and original order will NOT be refundable.