Risk-free shopping: 30 days to exchange or return, with the first shipment on us.
Timeframe
You have 30 calendar days from receiving your order to request an exchange or return — more than the 7 days required by Brazil's Consumer Protection Code.
Condition of the piece
The piece must be unused, unwashed, and with its original tags. Trying it on at home is fine; wearing it out isn't.
How to request
Write to shop@mmarostudio.com with your order number. We'll send a Correios (Brazilian postal service) shipping code — the first exchange on every order is on us.
Refund
Once the piece arrives and passes inspection, the refund is issued within 7 business days through the original payment method. Pix and boleto payments are refunded via bank transfer.
One of a Kind pieces
These can also be returned within 30 days. Since only one unit exists, exchanging for a different size isn't possible — only a return or an exchange for a different piece.
Lifetime repair
After the exchange window, the piece is still ours to look after: we repair stitching, buttons, and hems with no expiration. You only pay for shipping to us.